Asus has now made it clear if a product sent for repair will be fixed under warranty or if it'll cost ya - Let's hope this makes for a more transparent RMA process overall.

alessandro@lemmy.ca · 3 months ago

Asus has now made it clear if a product sent for repair will be fixed under warranty or if it'll cost ya - Let's hope this makes for a more transparent RMA process overall.

_haha_oh_wow_@sh.itjust.works · 3 months ago

That’s cool but I think I’ll be avoiding Asus for a good while instead

Onno (VK6FLAB) · 3 months ago

Why?

_haha_oh_wow_@sh.itjust.works · edit-2 3 months ago

Because they pulled all manner of sketchy shit with RMAs and I no longer trust them as a company to do the right thing. Why buy from a company that repeatedly did shady shit to screw over their customers? That’s great that they claim they’re going to fix the problem but why trust them when they’ve already lied in the past?

Onno (VK6FLAB) · 3 months ago

Thank you. I have not had any recent interactions with the company and had not heard about this.