Comcast advertising “10G” in hopes to confuse consumers to accept slower speeds::Comcast says Xfinity offers 10G home internet, but the term “10G” is hazy and potentially misleading—especially because it has no relation to 5G for cell phones.

  • PissinSelfNdriveway@sh.itjust.works
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    1 year ago

    I’ll give up 5g and a middle toe if I could just have 3g back. I live in the middle of no where and 3g worked great, we got rid of that and now phone loves to say it has 5g while fucking off and not loading anything.

    • asparagus9001@lemmy.world
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      1 year ago

      I’m going to assume that 4g works decently enough where you are at this point. Much the same thing happened during the 4g rollout - it was too sparse, the phone spent too many resources hunting for a 4g signal when 3g was right there. You end up with a less stable connection because it’s constantly bouncing back and forth.

      I think if you look up how to disable 5g on whatever phone you have (which is possible on any phone) and stick to 4g for now you’ll find the performance is as good as ever - if not better, with some of the load from other users being pushed to 5g.

      I worked for “a major phone company” when 4g was rolling out. It’s unfortunate during this period, but I don’t know how you prevent it. 5g will objectively be better for 99.9% of users at some point - it might not be now, but everyone has to sell a 5g phone to “future proof” and have another selling feature. I wish the companies would educate people a little more on the rollout but then you’re basically telling them “this thing we’re selling you isn’t really ready yet”. And I mean, if you live in a major city, it’s working just fine… but not everybody does.

      • PissinSelfNdriveway@sh.itjust.works
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        1 year ago

        I have heard that before and have tried to do that a few times but my phone ( moto 5g ace) doesn’t give me the option. I have googled it many times and mine has no option for prefered network type. It’s supposed to, but the option is just not there on mine. Some other people have said it may be carrier locked but I really don’t have any idea.

  • voxel@sopuli.xyz
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    1 year ago

    well obviously it means 10gbit, like some other places advertise 1gbit as 1g

    • kinther@lemmy.world
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      1 year ago

      They have had a 100Gbps network for years now. No one is getting 10Gbps to the house

  • soulifix@lemmy.world
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    1 year ago

    Yeah I’m seeing this stupid 10G thing advertised by Mediacom, too in my area. Like, we’re just entering 5G era here and there’s this…10G? So, you’re meaning to tell me that we’ve been duped into believing 5G all along as being the next best thing but oh wait, did they dig this 10G shit out from some governmental secret program that was hidden for years to provide us this speed to browse with?

    • limelight79@lemm.ee
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      1 year ago

      It’s twice as fast as the government tracking provided by 5G!

      (…or whatever it is the nut jobs say about 5G…)

  • reallynotnick@lemmy.world
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    1 year ago

    Xfinity’s 10G network is technically slower than 5G. Peak theoretical throughput on an uncongested 5G network offers up to 20Gbps download and 10Gbps upload. Xfinity caps out at 10Gbps down and up.

    In what world are people getting that kind of speed on 5G? In like a lab with perfect conditions and non-consumer equipment? Is this article written by T-Mobile home internet or something? I’ll take Comcast 10G over 5G wireless any day and I hate Comcast.

    I automatically assumed 10G was short for 10Gb/s, so I guess I found nothing confusing about the name? They literally are advertising the speed in the name, I think that’s great compared to when they called shit “Blast” and other weird names.

    • whatsarefoogee@lemmy.world
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      1 year ago

      The author of this article is a grade A dumbass, or it’s a paid smear piece. Honestly I can’t tell.

      If he’s comparing theoreticals, why not include the theoretical 44000Gbps of a fiber optic connection? If the author is somehow reading this: 44000 is more than 20!

    • CeeBee@lemmy.world
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      1 year ago

      In what world are people getting that kind of speed on 5G? In like a lab with perfect conditions and non-consumer equipment?

      It’s right in your quote: “Peak theoretical throughput on an uncongested 5G network”

      It’s the theoretical limit of the technology, not real-world numbers.

      • Bobert@sh.itjust.works
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        1 year ago

        Theoretical limit is actually 70 Gbps which is even more laughable.

        Honestly this article is for the less tech savvy, which I doubt much, if any, of the current Lemmy user base qualify as. It’s not a horrible one as far as that goes.

    • CmdrShepard@lemmy.one
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      1 year ago

      Their network isn’t 10Gbps either. I just had them send me a message last week saying our internet will be out for a day because they’re upgrading their 10G network. Guess what the max speed available is? 1.2Gbps. I was severely disappointed as I desperately need better upload speeds.

      It wasn’t until a lot of googling later that I realized their “10G” means nothing and is just a marketing term a la AT&Ts “5Ge” they added to people’s phones to make them think they were getting faster speeds. They state they have future plans to upgrade which means I could get it in a year or 50 years from now.

      • Sconrad122@lemmy.world
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        1 year ago

        I detest defending Comcast, but are you positive it was 1.2 Gbps and not 1.2 GBps? Because 1.2GBps is about 10 Gbps

        • TheRealKuni@lemmy.world
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          1 year ago

          It’s 1.2 Gbps.

          I have the same plan. “Speeds up to 1.2Gbps (but you’ll never see more than 800Mbps)!”

  • Hazdaz@lemmy.world
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    1 year ago

    More things that could never fly if there was honest, real competition in the internet provider market.

    Yes, go after Comcast for their confusing marketing and shitty business practices, but nothing would fix the situation faster and better than having them have to actually compete for customers because there were a few other internet providers out there that customers could choose from.

  • Soggytoast@lemmy.fmhy.ml
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    1 year ago

    I did i.t. work at a Comcast and asked about it, I kept asking what the 10g memt, they said it’s basically like a new brand. They already rebranded off Comcast to Xfinity because of all the negative connotation against them, now they’re doing it again. I’ve met so many people that didn’t know Xfinity is Comcast

  • DragonAce@lemmy.world
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    1 year ago

    Oh man, this sounds like a repeat of the whole debacle with AT&T and their “5Ge” bullshit. As soon as the whole 5G hype started, AT&T decided to claim that their entire network was now “5Ge” and capable of faster speeds. When in reality the “5Ge” label simply meant that the network in that area was flagged to be upgraded to 5G sometime in the near future, there was zero increase in network bandwidth or performance, just a little “5GE” symbol on your phone. IIRC they were taken to court over it and ordered to stop using the “5Ge” label, but they figured out a way to weasel out of it and never followed thru.

    • mo_ztt_3@lemmy.world
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      1 year ago

      Many years ago, when even smartphones were relatively rare, I learned that AT&T was offering a little USB dongle that would give your computer internet access via their cell phone network for a monthly fee. I thought it was a fantastic idea and I wanted exactly that, so I went in to buy one.

      I asked the lady how much data per month was included. She said it was unlimited. I said that it’s definitely not. I just want to know what the limit is. We want back and forth a little bit, and after a while I just asked to see the written agreement, dug through it a little bit, and found the part where it said that I was limited to 5 gigabytes of internet per month. I pointed it out to her, reiterating that 5 gigs is fine, I just had wanted to know what the limit was.

      She said, “Oh that’s what comes with the unlimited plan.” She argued that no human being would realistically use 5 gigabytes in a single month, so the plan was unlimited.

      I gave up and just bought the thing and left, but it was such a frustrating interaction that it still comes to mind almost 20 years later when someone says “AT&T” and “bullshit” in the same sentence.

    • Freeman@lemmy.pub
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      1 year ago

      I’m pretty sure they just decided 4G/LTE = 5G. And now have a 5G+ icon for actual 5G. I noticed that when I moved back to an att MVNO last month after decades away from them.

      Also, they deploy a wifi SSID profile called att-passwport that auto connects you to some boingo branded wifi towers in select places (like Home Depot). Can’t be disabled permanently and is pretty fucking annoying. Like “may find alternatives” annoying.

      • TheHighRoad@lemmy.world
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        1 year ago

        I live a couple hundred yards from a tower and recently returned from a two-week vacation. I had a 4g/LTE icon before I left. Now it says 5G, but my tests show the exact same speeds as before. I think you are correct.

  • finn@lemmy.world
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    1 year ago

    This is the new DOCSIS4.0 network. I really don’t understand how it is as contentious as everyone makes it out to be. It’s a new standard allowing for faster speeds.

    • InvaderDJ@lemmy.world
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      1 year ago

      It’s contentious because it is intentionally confusing and doesn’t need to be.

      They can just call it DOCSIS 4.0 and tell their actual speeds. It’s not like they need to hide it. Comcast and other cable providers are finally getting multi gig speeds and their piss poor upload speeds are being raised. Meanwhile fiber providers like Verizon FIOS have yet to roll out consumer multgig outside of NYC and still don’t have IPV6 available everywhere.

      • whatsarefoogee@lemmy.world
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        1 year ago

        How is it intentionally confusing?

        Providers have been using G for speeds for a long time. Just because the media became obsessed with 5G for some reason, which uses G for Gen, doesn’t mean the other use of G became intentionally confusing.

        They can just call it DOCSIS 4.0

        And nobody, including myself will know what it means without searching. The actual speed is 10G. As in 10gbps.

  • BombOmOm@lemmy.world
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    1 year ago

    Even when they use industry-standard terms, like Mbps, they don’t even advertise their upload speed (because it is piss-poor).

    • Xylight (Photon dev)@lemmy.xylight.dev
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      1 year ago

      Can confirm.

      I use Xfinity since they have a monopoly on our area and we don’t really have any other choice. It costs $70/month for 100mbps DOWNLOAD. and it’s about 8mbps upload.

      American ISPs are literally the devil

      • Rai@lemmy.dbzer0.com
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        1 year ago

        I wish you the same thing that happened to me… I accidentally opened the door to a doorknocker and they asked, “Would you like to save money on your internet connection?”

        I told them, “No thank you, I’d actually pay more for faster internet and no cap, since I download a lot…”

        They inform me that they’ve just rolled out gigabit fibre on our block. AND IT WAS LESS EXPENSIVE THAN MY 70mbps!

        The only time I’ve bitten on doorknocker offer. It was the best computer decision I’ve made since going SSD-only for all games and applications. It’s gigabit up AND down.

        This will happen to you. This will happen to you next week. I’m, uhhh… manifesting it as the kids would say.

        • bric@lemm.ee
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          1 year ago

          fiber is a beautiful thing. Both because it’s just objectively better than cable, but also because it side skirts the FCC’s enforced broadband monopolies, so that companies can actually compete in getting it to you. Unfortunately, the fiber expansion in my area has been on an indefinite hold because it’s “awaiting HOA approval”, So everyone around me gets cheap fiber, but my neighborhood is still stuck with xfinity :/

      • littlecolt@lemm.ee
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        1 year ago

        I don’t know how it is for Xfinity, but I work for Spectrum and the low upload is because there is not enough room for it on coaxial cable running at 750MHz or whatever it actually is. A big majority of the bandwidth of the cable, for my company at least, is taken by television and download, which we currently run a docsis 3.0 and a docsis 3.1 segment for download. The upload is a shrimpy part of the band. I know in some areas we are upgrading to support 1.2 or 1.4 GHz, lots more room, so we’re able to increase upload in those areas. This is all rolling out now, I imagine other providers using copper will be doing similar eventually to compete with each other. Lets us run more upload plus double the docsis 3.1 segment so we can go into higher speeds for download (like 2Gbps). One consequence of this is we’re screwing older TV customers, old cable boxes and also TiVo/cable card shit are gonna stop working.

        Not trying to astroturf it advertise it whatever, just sharing what they have been telling us. Upload has always been dogshit because they wanted big download numbers to advertise. I literally get free cable from work but have AT&T fiber installed at my house because I can’t handle the instability of the up pipe on coax for some of the shit I do. (Stream to twitch, run a Plex server, etc) it also makes you lag worse in games. Not the overall low speed, just the instability.

          • Jeff@lemm.ee
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            1 year ago

            I went from living in the sticks paying $85 for 500/250 to fios in my new place paying $80 almost gig up and down. I’m happy too but now I wonder if I could have talked them down too. Good idea sir.

            • Casey_Masterpiece@lemmy.world
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              1 year ago

              Best I can do in my 1k person town in Washington is 10mbps down and less than 1mbps up. It’s 50 bucks a month. They ran fiber lines through our farm ground to get to town this spring though so I’m hoping it’s available soon.