i tried to update my credit card so they won’t send me daily fucking emails that i “owe” them $30 (because a gym membership definitely needs to be a cOnTraCt, sure, sure), but the website didn’t work, so I tried calling their “automated” system, whereupon after entering my info to the robot, it gave up and connected me to a guy who i had to speak do and do it all over again.

then they made the poor guy literally ask at the end ‘are you satisfied with my service today’

  • AsheHole@lemmy.worldEnglish
    4·
    10 months ago

    I’ve had great success in saying I’m cancelling/leaving because I’m moving away. I picked a random area I knew wasn’t close to any of their chains and said I loved everything but unfortunately needed to move on. I’ve had 3 different chains immediately end the contract for me over the phone or in person doing this with no hassle.

    The time I tried to quit one to swap to another gym, I had to make 3 calls, email multi-paragraph statements of why I was leaving and wait multiple months before they finally stopped charging me.