If you’re thinking of sending back a disappointing gift you just received over the holidays, the return may bring even more disappointment.
Americans have grown accustomed to free returns, but a growing number of retailers are charging fees as returns squeeze retailers’ bottom lines.
Macy’s, Abercrombie, J. Crew, H&M and other companies have all added shipping fees for mail-in returns.
And it’s not just the big mall brands, either. Eighty-one precent of merchants are now charging a fee for at least some methods of returns, according to Happy Returns, a logistics company that specializes in returns.
Eh, IMO that’s a crappy manager. Rather than deal with the potential outburst from an asshole customer, they’d rather just do whatever the customer wants, further reinforcing their shitty behavior. All of this puts the other employees at more of a disadvantage in future encounters.
IDGAF if you steal from a corporation like Walmart. But don’t be an asshole to the employees.