• Chup@feddit.de
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    1 year ago

    Signal’s operating costs: around $40 million this year

    • $14 million a year in infrastructure costs
    • $6 million annually, goes to telecom firms to pay for the SMS text messages Signal uses to send registration codes to verify new Signal accounts’ phone numbers
    • $19 million a year or so out of Signal’s budget pays for its staff. Signal now employs about 50 people

    Staff budget seem crazy high with about 50 people. That’s an average of $31.666 per month per employee.

    • HanDman@infosec.pub
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      1 year ago

      In all likelihood a lot of that goes to the top 5 of those 50. If I’m wrong… good.

    • deezbutts@lemm.ee
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      1 year ago

      These guys are way smarter than me and have clearly thought about this, but 15% of your operating costs seems wildly high for verifying phone numbers.

      • Gilberto@lemmy.world
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        1 year ago

        It’s all explained in the document, basically the telecom companies realized that people do not send SMS anymore and that the value of them lies now on the companies that need to send you verification texts and other automated messages, as a consequence, they inflated the cost of those to extract as much money as they can. The document also describes fraudsters that register numbers en masse to drive SMS traffic on a particular network and then make money of the fees.

    • Tikiporch@lemmy.world
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      1 year ago

      I had a staff of 16 mid-level technicians and payroll was about 4 million. Benefits and other crap that didn’t end up on the paycheck are included in payroll.

    • solarvector@lemmy.zip
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      1 year ago

      Still might be high, but if that’s budget #s, the employee pay is much lower after taking into about related overhead.

      Like HanDman said, hopefully it’s not all going to the top handful.

    • jackpot@lemmy.ml
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      1 year ago

      6 million annually? could they not find some other means to verify or remove the requirement altogether - insanity

  • ShotLine@lemmy.ml
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    1 year ago

    I cant help but think that federation would not only help the security aspect of signal but also the cost of running it???

    • clothes@lemmy.world
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      1 year ago

      One of the lesser known, possibly reformed(?), Facebook billionaires gave them a bunch of money several years ago, and they’ve been trying to bootstrap that into long term sustainability via donations from regular people.

      Edit: See duplexsystem’s comment below for a better summary.

  • artaxthehappyhorse@lemmy.ml
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    1 year ago

    Now to get all our lazy family and friends to stop supporting ad terrorists and support something worthwhile for once. Life is exhausting

  • whome@discuss.tchncs.de
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    1 year ago

    So if it costs $50mil/year with an active Userbase of 40 mil it would come down to 1,25/ user/year. I would love a very transparent detailed donation page that breaks down those cost and shows how many people donate etc. The badge thing is a first step, but honestly 5/month doesn’t make it very attractive. I did that once but don’t feel the need to do it again. It should be more visible to become a conversation starter. But that would need a better and more informative donation page.

    And I get that not everybody would/will pay but I’d be willing to pay 10-20€/year which should cover the costs for 10-15 people… So we would need ~12% of the userbase to do the same… Is my arithmetic right or is there an error in my thought?

    Does anybody know if larger yearly (10-20€) donations are preferred to smaller (1-2€) per month. I remember that in the past due to administrative cost fewer but larger donations were preferred by charities. But maybe that isn’t the case anymore due to lower costs of digital payments?!