Anyone here have any experience with a Datto Backup Appliance?

I have just been told that they’ve never run a full restoration in the six years that it’s been in service, deployed for the backup of four mission critical virtual Windows Servers, four Windows Workstation and a (physical?) Linux PABX server.

The actual appliance is apparently a “Datto S3-2000 BCDR”

Edit: The anal retentive in me is going WTF in a tight loop. The industry professional with 40 years experience in the field is going, different day, same old…

I realised that I didn’t actually ask the pertinent question, the hamster wheel was running full tilt, but is this normal, or is this WTF, or somewhere in-between?

  • @Passerby6497@lemmy.world
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    8 hours ago

    It’s entirely ephemeral. This service, like others I’ve used, really only gives you a screenshot to show that the system is booted, since your data is probably fine if your system boots (but that’s still not an excuse to not do restore tests - we would do file VM restores at least yearly for our clients).

    Open up the datto dashboard entries for your devices and the post boot validation should be visible if it’s enabled.

    • Onno (VK6FLAB)OP
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      28 hours ago

      Thank you, this gives me a starting point.